A constituent comes to surgery…

…and complains about the standard of their privately rented accommodation. They have contacted their landlord once about it, but no action has been taken. What can we do?

…and is distressed that they have been bidding for five years. They are unemployed. What can we do?

…noting that their online bidding is no longer active. The Council have ruled they are adequately housed. The constituent tells you their father is in a wheelchair and can no longer climb upstairs, but the Council have not been told this. What can we do?